Broadcast offers with a green tick, automate replies with no-code chatbots, turn ads into chats, collect payments and answer every customer from one shared inbox.
Run Facebook and Instagram ads where the button opens WhatsApp instead of a form. Every click becomes a real conversation.
Instant auto-replyThe chatbot greets the lead in seconds, even at midnight.
Qualify automaticallyAsk budget, city or need, and tag hot leads for your team.
Know what worksSee which ad brought which lead and which one converted.
9:41▮▮▮ 86%
‹
QL
QuickLoan ✓
online
From your ad · Home loan at 8.4%*
Hi, I saw your ad for home loan9:41 pm ✓✓
Namaste! 🙏 What loan amount do you need?
₹10–25 lakh₹25–50 lakh
9:41 pm · bot
₹25–50 lakh9:42 pm ✓✓
Which city are you in?9:42 pm · bot
Pune9:42 pm ✓✓
Thanks! Neha from our team will call you in 10 minutes.9:43 pm · bot
Type a message➤
New hot leadInstagram ad · Pune · ₹25–50 lakh
Collect leads and details inside the chat
WhatsApp Forms let customers fill name, city, date or any detail without leaving WhatsApp. No website needed.
Lead forms and surveysEnquiries, feedback, KYC documents and appointment slots.
Straight to your teamEvery submission lands in your inbox and contact list.
9:41▮▮▮ 86%
‹
EA
EduAce Academy ✓
online
Please share a few details to book your free counselling session 👇
Name: Ankit VermaCity: JaipurCourse: Class 12 · ScienceSlot: Sat, 11 am
Submit
4:10 pm
Submitted ✅4:11 pm ✓✓
Done! Your session is booked for Saturday, 11 am. See you then 🎓4:11 pm
Type a message➤
Form receivedSaved to contacts · tagged Class 12
Get paid on WhatsApp
Send a payment request in chat. Customers pay by UPI or card in a few taps, and you get a confirmation instantly.
Catalogue and cartShow products, let customers add to cart and check out in chat.
Reminders that workEMI, fee and renewal reminders with a pay button.
9:41▮▮▮ 86%
‹
FC
FitClub Gym ✓
online
Hi Aman, your 3-month membership renews on 20 Oct.
Pay ₹4,500 via UPITalk to front desk
9:00 am
Pay ₹4,500 via UPI9:02 am ✓✓
✅ Payment received ₹4,500 · UPI · Ref 4829 1734 Your membership is active till 19 Jan.9:03 am
Type a message➤
Payment received · ₹4,500UPI · just now
Why WhatsApp?
Your customers are already on WhatsApp
3B+people worldwideuse WhatsApp every month
500M+users in Indiathe app they open most
Up to 98%open ratefar higher than email or SMS
Freeservice replieswithin the 24-hour window
Advanced features
Features that close more sales
Bulk broadcasting
Upload lakhs of numbers from Excel, pick an audience by tag, schedule the send and see sent, delivered and read for every campaign.
Shared team inbox
Many agents on one WhatsApp number. Assign chats, add tags and notes, and track response time.
No-code chatbot and AI agent
Build menus and flows by drag and drop. The AI agent answers in English, Hindi and Hinglish, and hands over to a person when needed.
Real-time reports
Sent, delivered, read, clicked and replied for every campaign, plus failed numbers you can download.
Green tick and profile
We help with Meta business verification, the green tick application, display name, logo and profile.
Opt-in and safe sending
Collect opt-ins, honour STOP replies automatically and keep your quality rating high so your limit grows.
Free green tick application helpZero setup feeFree onboarding callFree website chat buttonFree WhatsApp link and QR codeFree template approval helpFree green tick application helpZero setup feeFree onboarding callFree website chat buttonFree WhatsApp link and QR codeFree template approval help
See it in action
Your WhatsApp control room.
This is what your team gets after login: campaigns, a shared inbox and chatbots, all in one place.
Is the blue kurta in size L? Need it before Sunday.11:02 am
Hi Ravi! Size L is in stock. Order today and it reaches you by Saturday 🚚
View kurta
11:03 am · Neha
Great, sending payment now11:04 am
Type a reply or / for quick repliesSend
Ravi Sharma+91 98XXX XX210 · Pune
Assigned toNeha (Sales)
Tags
Hot leadDiwali saleRepeat buyer
Last order₹2,348 · 12 Sep
Chatbot flow · Loan enquiry
Live · answered 1,240 chats this week
TriggerCustomer sends "Hi" or clicks your ad
MessageNamaste! What are you looking for today?
Personal loanCredit cardTalk to an expert
AskMonthly salary and city, then share eligibility
SendCard offers with an Apply now button
Hand overAssign to a free agent in the team inbox
How it works
Start WhatsApp marketing in 4 simple steps
We help with Meta verification and template approval. You bring your number and your customer list.
110 minutes
Connect your number
Link a new or existing number through Meta's official signup. Your display name is reviewed by Meta.
21–3 days
Verify your business
Share your GST or company documents. We help you complete Meta verification and apply for the green tick.
3Minutes
Get templates approved
Start from ready-made Marketing, Utility and Authentication templates, or write your own.
4Go live
Send and automate
Import contacts, launch your first broadcast and switch on the chatbot for replies.
WhatsApp messaging limit: unique customers you can start chats with in 24 hoursThe limit rises as you send more and keep your quality rating high
250New number
2KAfter verification
10KNext level
100KNext level
UnlimitedTop level
Industries
Ready-made journeys for your industry
About us
Your business. Our commitment. Unlimited possibilities.
Authorised Meta PartnerA brand of Rupi Bazaar Fintech Pvt. Ltd24×7 support
At Rocket Marketing, a brand of Rupi Bazaar Fintech Pvt. Ltd (Authorised Meta Partner), we empower businesses to grow faster with smarter, more affordable WhatsApp marketing solutions. As an authorised Meta partner, we help businesses connect with their customers through effective, reliable and scalable WhatsApp communication.
Our mission is to make business communication simple, accessible and cost-effective for everyone. From promotional campaigns and customer engagement to important updates and business notifications, we offer solutions tailored to your unique needs at competitive messaging rates.
We believe that exceptional service is just as important as great technology. That is why our team is committed to providing excellent customer service, dependable assistance and 24×7 support to help keep your business connected.
At Rocket Marketing, we don't just serve clients; we build long-term partnerships. Your goals inspire our efforts, your growth drives our innovation, and your success is our priority.
Your business is our business. Partner with Rocket Marketing and experience smarter communication, transparent service and marketing solutions designed to help your business reach new heights.
Why Rocket Marketing
A team that launches with you
Official and safe
Built on Meta's official WhatsApp Business API and its rules, so your number stays safe and your messages reach customers.
Real people on support
Talk to our team on WhatsApp, phone or email. We help you set up, write templates and fix issues fast.
Clear pricing
A fixed plan fee plus Meta's message rate. No hidden charges, no setup fee, prices shown up front.
FAQ
Frequently asked questions
Getting started
What is the WhatsApp Business API?
It is Meta's official way for businesses to talk to customers on WhatsApp at scale. It lets you send broadcasts with approved templates, run chatbots, have many agents on one number and see delivery and read reports.
How is the WhatsApp Business app different from the API?
The Business app runs on one phone for one or two people and has limits on broadcasts. The API has no app of its own: you use it through a platform like Rocket, which adds large broadcasts, automation, a shared team inbox, green-tick eligibility and connections to your other software.
Is Rocket an official WhatsApp Business API provider?
Yes. Rocket connects to the WhatsApp Cloud API through Meta's official Embedded Signup. Your number, templates and green-tick status belong to your business account.
What do I need to get started?
A phone number that is not currently active on the WhatsApp or WhatsApp Business app, a Facebook business account (we help you create one), and GST or company documents for Meta business verification.
How long does it take to go live?
Your number connects in minutes and you can reply to customers straight away. Business verification and template approval usually take 1 to 3 working days, depending on Meta.
Number & green tick
Can I use my existing WhatsApp number?
Yes, but the number must first be removed from the WhatsApp or WhatsApp Business app. After migration it works only through the API and your Rocket inbox.
Will I lose my old chats when I move my number?
Chats from the app do not move to the API. Back up or export them in the WhatsApp app before you remove the number. You can import your contacts again from Excel.
Can I use a landline or toll-free number?
Yes, as long as the number can receive a verification code by SMS or voice call.
How do I get the green tick?
First complete Meta business verification. Then we help you apply for the green tick (Official Business Account). Meta decides on it based on how well known your brand is, for example press coverage and an active website.
Can I change my display name later?
Yes. Meta reviews the new name again. It should match your business, website or brand.
Broadcast & limits
How many messages can I send per day?
A new number can start chats with 250 unique customers in 24 hours. After business verification the limit becomes 2,000, and it keeps rising to 10K, 100K and unlimited as you send more and your quality rating stays high.
Can I message people who have not opted in?
No. WhatsApp allows marketing messages only to people who have agreed to hear from you. Sending to cold lists gets blocked and lowers your quality rating. We help you collect opt-ins through your website, ads, QR codes and forms.
What is a message template and why does it need approval?
A template is a pre-written message you send to customers who have not messaged you in the last 24 hours. Meta checks every template to keep WhatsApp free of spam. Approval usually takes from a few minutes to a few hours.
What are Marketing, Utility and Authentication messages?
Marketing messages are offers and promotions. Utility messages are updates about something the customer already did, such as an order or payment. Authentication messages are OTPs. Each type has its own Meta rate, shown in our pricing.
How do I keep my number from getting blocked?
Send only to people who opted in, keep messages clear and useful, do not send too often, and give an easy way to stop. If many people block or report you, your quality rating drops and your limit can go down.
Can I send images, videos, PDFs and buttons?
Yes. Templates can carry an image, video or PDF, quick-reply buttons, website and call buttons, carousels and coupon codes.
Pricing & billing
How is pricing calculated?
You pay a fixed plan fee plus per-message charges set by Meta for each template category: Marketing, Utility and Authentication. Replies inside the 24-hour customer service window are free.
Are replies to customers free?
When a customer messages you, a 24-hour window opens. Your normal replies in that window are free. After it closes, you need a template to start the conversation again, and Meta charges for that.
Is there a free trial?
Yes. Ask our team about the current free trial when you book your demo. Meta's message charges may still apply during a trial.
How do I pay, and do I get an invoice?
Plan fees and wallet top-ups can be paid online by UPI, card or net banking. Every payment comes with an invoice, and a GST invoice when you share your GSTIN.
Can I get my unused wallet balance back?
Yes. When you close your account, unused balance is refunded after payment gateway charges. See our Refund & Cancellation Policy for details.
Chatbot & team inbox
Can I build a chatbot without coding?
Yes. Menus, buttons and question flows are built by drag and drop. The AI agent can answer from your FAQs in English, Hindi and Hinglish, and hands the chat to your team when needed.
Can more than one person reply from the same number?
Yes. In the team inbox many agents reply from one WhatsApp number. You can assign chats, add tags and notes, and see each agent's response time.
Can I import my contacts from Excel?
Yes. Upload an Excel or CSV file, match the columns and add tags. Use only opted-in contacts for marketing messages.
Can I connect Facebook and Instagram ads to WhatsApp?
Yes. With Click-to-WhatsApp ads, a tap on the ad opens a WhatsApp chat, and the chatbot replies at once, collects the lead's details and passes them to your team.
Data & safety
Is my customer data safe?
Your data is encrypted in transit, only people who need it can access it, and we never sell it. Our Privacy Policy explains what we collect, where it is stored and how you can ask us to delete it.
What happens when a customer replies STOP?
That number is marked as opted out automatically and no further marketing messages go to it. The customer can choose to join again later.
Do I need DLT registration for WhatsApp?
No. DLT registration is for SMS. On WhatsApp, Meta's own policies apply, and they require the customer's consent (opt-in).
Start your WhatsApp growth today
Get your number live, your first template approved and your first campaign out, with our team beside you.
This Privacy Policy explains how Rupi Bazaar Fintech Pvt. Ltd ("Rocket Marketing", "we", "us", "our") collects, uses, shares and protects personal data when you visit our website, contact us, book a demo, or use our business messaging services on WhatsApp, SMS, RCS and voice (the "Services").
We process personal data in line with the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws. By using our website or Services, or by giving us your details, you agree to this policy.
1. Who we are
Rupi Bazaar Fintech Pvt. Ltd is the data fiduciary for personal data about our website visitors, enquirers and account holders. Registered office: . GSTIN: . Contact: support@rocket-marketing.in.
When our business customers send messages to their own customers through our platform, the business customer decides why and how that data is used. In that case the business customer is the data fiduciary and we act as its data processor (see section 6).
2. Personal data we collect
Enquiry and demo requests: name, work email, mobile or WhatsApp number, company name and what you want to do with us.
Account and billing data: business name and address, GSTIN, PAN or company documents for Meta business verification, names, emails and mobile numbers of the users you add, billing and payment records. We do not store full card numbers; payments are handled by licensed payment gateways.
Communication data: messages, emails and call notes when you talk to our sales or support team.
Data you upload or send through the Services: your customers' names and phone numbers, opt-in records, message templates, message content, chatbot replies and delivery reports.
Technical data: IP address, browser and device type, pages visited and time of visit, collected in server logs to keep the Services secure and working.
We do not ask for sensitive data such as passwords of other services, health information, biometric data or bank account passwords. Please do not send such data to us.
3. How and why we use it
To reply to your enquiry, arrange a demo and set up your account (on the basis of your consent).
To provide, maintain, bill for and support the Services you have asked for.
To complete Meta business verification, WhatsApp template approval, DLT registration and other steps the Services need.
To send service updates, invoices and important notices about your account.
To send you information about our own products, only where you have agreed to it. You can opt out at any time by replying STOP or writing to us.
To prevent spam, fraud and misuse, keep the Services secure, and meet legal and tax duties, as allowed under Section 7 of the DPDP Act.
4. Consent and how to withdraw it
Where we rely on consent, you can withdraw it at any time by writing to support@rocket-marketing.in or to our Grievance Officer. Withdrawing consent does not affect processing done before it, and we may still keep data that the law requires us to keep. If you withdraw consent needed to run your account, we may not be able to continue the Services.
5. Who we share data with
We share personal data only as needed to run the Services, and only with parties bound to protect it:
Meta Platforms (WhatsApp Business Platform) and its authorised partners, to send and receive WhatsApp messages.
Telecom operators, DLT platforms and messaging partners, for SMS, RCS and voice.
Payment gateways and banks, to process payments and refunds.
Cloud hosting, email and support tools that store or process data on our behalf.
Professional advisers such as auditors and lawyers, under confidentiality.
Government or law enforcement bodies, when required by law, court order or a lawful request.
We do not sell personal data, and we do not rent it to anyone for their own marketing.
6. Your customers' data (when we are a processor)
If you upload contacts or send messages through Rocket Marketing, you are responsible for having a lawful basis and a valid opt-in for every person you message, and for telling them how you use their data. We process that data only on your instructions and only to deliver your messages, chatbots and reports. We do not use it for our own marketing. When your account ends, we delete or return it as described in section 8, except where the law requires us to keep it.
7. Where data is stored
Data may be stored and processed on servers in India or in other countries used by our service providers, including Meta. Where data leaves India, we do so only as permitted under the DPDP Act and any rules or restrictions notified by the Government of India, and we use providers that apply appropriate security.
8. How long we keep it
Enquiries and demo requests: up to 24 months after our last contact, unless you become a customer.
Account data: while your account is active, and then for up to 12 months to handle questions and disputes.
Invoices, payment and tax records: for the period required by tax and company laws (generally 8 years).
Message logs and delivery reports: for the period shown in your plan, and as required by TRAI and telecom rules.
After these periods we delete the data or make it anonymous.
9. How we protect it
We follow reasonable security practices as required under the IT Act, 2000 and the 2011 Rules, including encryption in transit, access only for staff who need it, strong passwords, activity logs and regular reviews. No method of storage or transmission is completely secure. If a personal data breach happens, we will inform the Data Protection Board of India and affected persons as the law requires.
10. Your rights
Under the DPDP Act you can ask us to:
give you a summary of the personal data we hold about you and how we use it;
correct, complete or update it;
erase it when it is no longer needed, unless the law requires us to keep it;
nominate another person to use these rights if you die or become unable to act;
resolve a grievance about how we handle your data.
Write to support@rocket-marketing.in from your registered email or mobile number. We may ask you to confirm your identity. We will reply within 30 days. If you are not satisfied with our answer, you may complain to the Data Protection Board of India.
If you received a WhatsApp, SMS or call from one of our business customers and want it to stop, reply STOP to that message or contact that business directly. You can also write to us and we will pass your request on.
11. Cookies and similar technology
This website does not use advertising or tracking cookies. It stores only small settings in your own browser, such as your language choice, and the admin sign-in for the site owner. If we add analytics or advertising tools later, we will update this policy and ask for consent where required.
12. Children
Our Services are meant for businesses and are not directed at anyone under 18. We do not knowingly collect personal data of children. If you believe a child has given us personal data, please contact us and we will delete it.
13. Changes to this policy
We may update this policy from time to time. The new version will be posted on this page with a new "Last updated" date. For important changes we will also inform account holders by email or WhatsApp.
14. Grievance Officer and contact
For any question or complaint about this policy or your personal data, contact our Grievance Officer:
Rupi Bazaar Fintech Pvt. Ltd
Email: support@rocket-marketing.in · Phone / WhatsApp: +91 989-121-6100 Working hours:
We acknowledge complaints within 48 hours and aim to resolve them within 30 days.
Last updated: 22 October 2026
Terms of Service
These Terms of Service ("Terms") are a legal agreement between you and Rupi Bazaar Fintech Pvt. Ltd ("we", "us"). They apply when you use our website or our business messaging software and services on WhatsApp, SMS, RCS and voice (the "Services"). By creating an account, starting a trial, paying for a plan or using the Services, you agree to these Terms on behalf of yourself and the business you represent. If you do not agree, please do not use the Services.
1. Eligibility
You must be at least 18 years old, able to enter into a contract under the Indian Contract Act, 1872, and authorised to act for your business. The Services are for business use only.
2. The Services
We provide software to send and manage business messages, including broadcasts, chatbots, a shared team inbox, click-to-WhatsApp ad replies, payments in chat and reports. WhatsApp messaging is provided through the official WhatsApp Business Platform of Meta Platforms. Features available to you depend on your plan. We may improve, change or remove features from time to time; if a change materially reduces a paid feature you rely on, we will tell you in advance.
WhatsApp and Meta are trademarks of their respective owners. Rocket Marketing is an independent business and is not owned by or affiliated with Meta.
3. Your account
Give us true, complete and current business details, and keep them updated.
Keep your login details safe. You are responsible for everything done through your account and by the users you add.
Tell us at once if you suspect unauthorised use of your account.
4. Consent, opt-in and acceptable use
You are fully responsible for the content you send and the people you send it to. You agree to:
message only people who have given you a valid opt-in, keep proof of it, and stop messaging anyone who opts out;
follow the WhatsApp Business Messaging Policy, WhatsApp Commerce Policy and Meta's terms;
follow the Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR) of TRAI, including DLT registration of headers and templates for SMS, and do-not-disturb preferences;
follow the DPDP Act, 2023, the IT Act, 2000, the Consumer Protection Act, 2019 and all other applicable laws.
You must not use the Services to send spam or unsolicited messages; send content that is false, misleading, defamatory, obscene, hateful or harmful to children; promote illegal goods, gambling, drugs, weapons or financial schemes not permitted by law; impersonate any person or brand; send malware or phishing links; or try to break, overload or reverse engineer the Services.
We may pause or close an account that breaks these rules, or when Meta, a telecom operator or a government authority asks us to. Where possible we will tell you the reason.
5. Approvals and limits set by third parties
Meta decides on business verification, display names, the green tick (Official Business Account), template approval, quality rating, messaging limits and pricing for WhatsApp messages. Telecom operators decide on DLT headers, templates and delivery of SMS. We help you apply, but we cannot guarantee their decisions, timelines or delivery, and we are not responsible for actions they take on your number or account.
6. Fees, wallet and taxes
You pay the plan fee shown in your quote or order, plus per-message charges for each channel.
Prices are in Indian rupees and exclude GST, which is added to your invoice as applicable.
Per-message charges set by Meta or operators can change. We will show current rates in your account and on our website before they apply to you.
Message charges are deducted from your prepaid wallet balance. Messages may stop when the balance runs out.
Plan fees are paid in advance for the billing period. Unpaid amounts may lead to suspension after notice.
Refunds follow our Refund & Cancellation Policy.
7. Free plan and free trial
Free plans and trials come with the limits shown at sign-up. We may end or change a free plan or trial at any time with reasonable notice. Meta and operator message charges may still apply during a trial.
8. Your data and content
You own your contacts, templates, messages and other content. You give us a limited permission to store, process and transmit them only to provide the Services. For personal data of your customers, we act as your data processor as described in our Privacy Policy, and you are the data fiduciary responsible for consent and notices.
9. Our intellectual property
The Services, software, website, design and our brand belong to us or our licensors. You get a limited, non-exclusive, non-transferable right to use the Services during your subscription. You may not copy, resell, rent or create competing products from them.
10. Confidentiality
Each of us will keep the other's non-public business information confidential and use it only for these Terms, except where disclosure is required by law.
11. Availability and support
We work to keep the Services available at all times, but they depend on Meta, telecom operators, cloud providers and the internet. Planned maintenance will be announced in advance where possible. Support is available on WhatsApp, phone and email during our working hours.
12. Disclaimers
Apart from what is clearly stated in these Terms, the Services are provided "as is". We do not promise any particular sales, open rates, reply rates or business results.
13. Limitation of liability
To the extent the law allows, our total liability for all claims relating to the Services is limited to the fees you paid us in the three months before the event that led to the claim. We are not liable for indirect or consequential losses such as loss of profit, revenue, data or goodwill, or for losses caused by Meta, operators or other third parties. Nothing in these Terms limits liability that cannot be limited by law.
14. Indemnity
You agree to protect and compensate us against claims, penalties and costs that arise from your content, the messages you send, your lack of valid consent, or your breach of these Terms or any law.
15. Suspension and termination
You can stop using the Services and close your account at any time. We may end the Services with 30 days' notice, or immediately if you seriously breach these Terms, misuse the Services or if required by Meta, an operator or a government authority. On closure you can export your data for 30 days, after which we may delete it as described in our Privacy Policy.
16. Force majeure
Neither of us is responsible for delays or failures caused by events beyond reasonable control, such as natural disasters, network or power failures, outages of Meta or operators, strikes, or government action.
17. Governing law and disputes
These Terms are governed by the laws of India. We will first try to settle any dispute through our Grievance Officer. If it is not settled within 30 days, it will be referred to a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat of arbitration will be and the language English. Subject to this, the courts at will have exclusive jurisdiction. Nothing here limits any right you have under consumer protection law.
18. Changes to these Terms
We may update these Terms. The new version will be posted here with a new date. If a change is important, we will inform account holders at least 15 days in advance. Continuing to use the Services after that means you accept the new Terms.
This policy explains how you can cancel a plan with Rupi Bazaar Fintech Pvt. Ltd and when we give refunds. It forms part of our Terms of Service.
1. Free plan and free trial
The free plan and free trial cost nothing, so no refund applies. You can stop using them at any time.
2. Cancelling a paid plan
You can cancel at any time from your account or by writing to support@rocket-marketing.in from your registered email.
Your plan stays active until the end of the billing period you have already paid for, and it will not renew after that.
We will confirm the cancellation by email or WhatsApp.
3. Refund of plan fees
First purchase, 7-day refund: if you are not satisfied with your first paid plan, ask for a refund within 7 days of payment. We refund the plan fee after deducting message charges already used and any one-time setup work done on your request.
After 7 days: plan fees for the current billing period are not refunded, but you can cancel so that the plan does not renew.
Yearly plans: after the first 7 days, a yearly plan cancelled early is not refunded for the remaining months, unless the law requires otherwise.
Duplicate or wrong payments: if you were charged twice or charged the wrong amount because of a technical error, we refund the extra amount in full.
Service failure on our side: if a paid feature does not work because of a fault in our platform and we cannot fix it within a reasonable time, we will give a proportionate refund or credit.
4. Message charges and wallet balance
Charges for messages already sent cannot be refunded, because Meta and telecom operators charge for them.
Failures caused by Meta, operators, wrong numbers, opt-outs or blocked recipients are not refunded.
Unused wallet balance is refunded on request when you close your account, after deducting payment gateway charges.
Promotional or bonus credits have no cash value and cannot be refunded.
5. When refunds are not given
No refund is given if the account is suspended or closed for breaking our Terms of Service, the WhatsApp Business Policy, TRAI rules or any law.
6. How to ask for a refund
Write to support@rocket-marketing.in or WhatsApp +91 989-121-6100 with your registered business name, mobile number, invoice number, payment date and reason.
7. How and when you get the money
We reply to refund requests within 3 working days. Approved refunds are paid to the original payment method within 7 to 10 working days. Your bank may take a few more days to show it.
8. Questions or complaints
If you are not satisfied with a refund decision, contact our Grievance Officer on the Grievance & Contact page.
Last updated: 22 October 2026
Grievance & Contact
We want every customer and visitor to be heard. If you have a complaint about our Services, a payment, a refund or how we handle your personal data, please contact us using the details below.
As required under the Information Technology Act, 2000 and its rules, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023:
Write to us with your name, registered mobile number or email, and a short description of the issue. Add screenshots or invoice numbers if you have them.
We acknowledge your complaint within 48 hours.
We aim to resolve it within 30 days and will keep you updated on progress.
If you are not satisfied with our answer on a personal data matter, you may approach the Data Protection Board of India. For consumer matters, you may approach the National Consumer Helpline (1915) or the consumer commission.
Stop messages from a business
If you are receiving WhatsApp messages, SMS or calls from a business that uses our platform and you want them to stop, reply STOP to the message or contact that business. You can also write to us with the sender's name and number, and we will act on it.
Only the owner or editors of this website can see leads and change content. If you are the owner, open this page while signed in to your Claude account.
Leads
Demo bookings, new enquiries and customer support requests from the website. Update the status as you follow up, add notes, or export to Excel.
Total leads0
New, not called0
Today0
Won0
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Name
Contact
Wants
Status
Note
No leads yet. Every demo request, enquiry, support request, wallet recharge request and sign up from the website shows up here.
Contact & prices
Company and legal details, contact numbers, plan prices, message rates and extra FAQ questions.
Customers
Everyone who signed up on the website. Fill their plan, validity and wallet here; they see it in My account. Block an account to stop its login.
Customers0
Active0
Joined today0
Blocked0
Joined
Customer
Contact
Plan
Valid till
Wallet ₹
Status
Note
No customers yet. When someone signs up on the website, they show up here. Fill their plan, validity and wallet; they see it in "My account".
Edit website
Change any text on the website, hide items you do not need, or start over.
Change any text on the website
Open the website in edit mode. Click any heading, paragraph, button, plan name or FAQ answer and type. To change the Hindi version, press हिंदी in the editor bar and edit the same way. Press Save changes at the bottom when you are done.
Hide or show anything
In edit mode every card, plan, FAQ question, contact card and whole section has a small Hide button. Hidden items disappear for visitors. You still see them faded while editing, with a Show button to bring them back.
Other things you can change
Contact & prices tab: phone, email, hours, address, plan prices, message rates, top announcement and extra FAQ questions.
Design tab: main photo, logo, colours and page title.
Undo
These cannot be undone, so use them only to start over.
Design
Main photo, logo, colours and the page title.
Setup
Where your data is saved and how to put the website live on your own domain.
